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Post by Alena Willaims   #119729    |    May 15, 2019, 2:51pm   |    Digital & IT
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When you need to refresh your AOL email from the Mail app in iOS, sometimes users might be getting an error message on the Ios device such as, “Cannot Get Mail, the mail server imap.aol.com is not responding or make sure that you have entered the correct account info in the Mail settings option.”

The problem can be frustrating, sometimes it is might be possible that an issue occurs with the email settings, and sometimes it might just because of a technical hitch with the email server or due to the internet connection you have established in your iOS device. If these types of error regularly occur, then the user needs to troubleshoot the error and to protect the device.


This type of errors is occurred due to many reasons. some methods are given below to resolve the problem. These methods are simple to understand and follow and very less time taking process.

Method-1: Unlock Google Captcha:

There are some of the steps which you can follow in ascending order to save your time and efforts. Steps are given below-

Step-1: On the iOS device, released a web browser.

Step-2: Then, visit the aol url to fix aol not responding

Step-3: Change the domainname.com with the genuine domain name of the AOL.

Step-4: Enter the “Username and Password” for aol account.

Step-5: Then, enter the “Captcha Phrase” as appear in the image on the web page of your computer screen.

Step-6: Follow the on-screen instruction to complete the process.

Step-7: Click on the “Unlock” when the process is done.

After completing the whole procedure or steps you will be able to solve the problem but if you still in trouble then try the next step given below-

Method-2 Remove and Re-install Email Account:-

Sometimes, the incoming and outgoing server information of your email account might no longer be received by the email server. Then try to remove the email account and re-install it again so that the Mail app easily auto-configure the correct settings to refresh your email box.

Here are the steps follow in ascending order to avoid trouble

Step-1: Open the “Setting” app.

Step-2: Click on the “Accounts & Passwords” option.

Step-3: Then, open the “Email Account”.

Step-4: Click on the red color “Delete Account” button.

After deleting the account from your system, follow the steps to re-install it again on the system.

Step-1: Open the “Settings” app.

Step-2: Then open the “Accounts & Passwords” option.

Step-3: Click on the “Add Account” button.

Step-4: Select the list provided by the email providers so that you can sign in to the email provider account to receive the emails again.

Step-5: Log in with entering the “Username and Password” in your account.

Aforementioned methods surely help you in resolving your problem, by following these steps carefully. But still, you are in trouble then contact the AOL Support. The experts and technicians of AOL Customer Support are available 24*7 to assist you. For instant support dial the toll-free number of AOL customer support.

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