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Post by Jean_Asogo   #117399    |    Nov 29, 2017, 11:56am   |    Events
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We are having Year End Mega Sale @ Taman Sentosa, Klang. Enjoy discount Up to 65% Off for Bicycles, Bicycle Accessories, Apparels and more.

Don’t miss out the great sale, please come early to grab the best selections!

Terms and conditions apply, while stocks last!

MORE DETAILS: 

Time: 10.00 am to 7.00 pm

Date: 7th December 2017 to 10th December 2017

Location: Showroom @ Solid Collections Sdn. Bhd. - Lot.2757, Jalan Raja Nong, Taman Sentosa, 41200 Klang, Selangor.

Google Map Link: Click here

 

EVENT FAQs:

 

Do I need to be showroom member to join the mega sale?

No. The mega sale is open to public with or without membership.

 

Do you provide repair / maintenance service during the sale?

No. All repair / maintenance service will be stopped during the sale.

 

What payment method do you accept during mega sale?

We accept payment via MasterCard, Visa and Cash with min purchase of RM50 in a single receipt.

 

Do you provide any installment payment plan?

No. But you can call your bank provider and check for their easy payment plan. *May incur additional charges.

 

Do you provide delivery service / assembly service during mega sale?

Yes. Please check table below:

 

Delivery Charges

Assembly Charges

Display Unit / Fully Assembled Bicycle

 

RM36 per Bike

*We shipped-out using courier service. You should be able to receive within 1 to 5 working days. 

*It will takes up to 10 working days if assembly process incur.  

NIL

Bicycle (Box Unit)

*Assembly needed unit

RM25 Per Bike during mega sale.

 

Example:

  1. If you purchase a fully assembled bicycle and you need delivery service, the charges will be RM36 / bike.
  2. If you purchase a box unit bicycle, you need delivery service + assemble service, the charges will be RM36+RM25= RM61/bike
  3. If you purchase a box unit bicycle, you need assemble service but will self pickup at our showroom later, the charges will be RM25 / bike.

 

How can I track my order?

We will update you the tracking number once we shipped-out your products. 

 

When can I pickup my item(s) ?

You will receive a phone call once your item(s) is ready. 

 

What do I need to bring when I pickup my order ?

You will need to bring your tax invoice and identification card.  

 

Can someone else pickup my order?

Yes, if you authorize someone else to pickup your order, they will need to bring the tax invoice and their identification card.  

 

Can I buy online and get mega sale price?

Sorry, this mega sale is exclusively for showroom walk in customer only.

 

Can I request for a refund or exchange for the items purchased? 

We regret to inform you that all sale item(s) are non-exchangeable and non-refundable.

 

What should I do if I received a damaged/faulty/incorrect products during mega sale?

*This cirtumstances can only happened if you choose box unit.

Please send email to support@asogo.com within 48 hours after your received your item with the following details so we can assist you as quickly as possible.  

(1) Your name

(2) Contact Number

(3)  A Photo of your receipt

(4) Few photos of the defective item from different angle / videos that show different angle of the item.

(5) Brief description of the problem that you are experiencing 

 

Can't find your answer? You may contact us through support@asogo.com / whatsapp Jean @ +6012-3076601 for further information.



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